Napolitano Hotel

Let's be real....this is a locally owned and operated hotel. It is not of the same caliber as The Crowne Plaza or The Sheraton, which are both just down the street. If that is what you expect, then it is best you book a reservation there. I was apprehensive at first because of all the negative reviews I read about this hotel, but I was pleasantly surprised. This is a nice, small scale hotel that more than met my expectations. The room was clean, comfortable, and the view of the Malecon was wonderful. The staff was superb overall. The food was very good, especially the included breakfast buffet. The in-house laundry service was also very quick.

The staff was more than wonderful. So warm and accommodating. As somebody who speaks very little Spanish and had never been to the Dominican Republic I had nothing to worry about. The staff made sure whatever I needed they had an answer for me. From a hotel operated taxi service to an included breakfast that was fit for a king, it was hands down the best hotel experience I’ve had in my 50 years of living. I will always stay here anytime I’m in the DR.

Friendly staff. Very good breakfast and great location. They gave us an upper room with great view so we can avoid the noise of the terrace. That was nice.

Excelent location, staff is great, friendly and always ready to help you to make your stay pleasant. Love the terrace, with the pool and restaurant. Very good breakfast. At night wonderful view, the city is very much alive. The casino is a plus...if you want to have a good time

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